Accredited ITIL® 4 Specialist: Drive Stakeholder Value

clock iconLength: 9h 27m
One of the ITIL 4 Specialist certifications, Drive Stakeholder Value is intended to provide learners with an understanding of all types of engagement and interactions between a service provider and their customers, users, suppliers and partners, including key CX, UX and journey mapping concepts. Access to select content requires an exam voucher

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Course Topics

itilservice-management

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