Sales Fundamentals

Length: 33m modules icon

Modules: 1 episodes icon

Episodes: 5

Sales FundamentalsValue Proposition DevelopmentElevator Pitch CreationSales ProspectingTime Management for SalesSales CommunicationProductivity in Sales

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HelpDeskPro

Resolve more issues faster with training designed for tier-1 and tier-2 support teams—without pulling them off the floor.

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This bundle builds the essential technical, networking, and customer support skills Help Desk teams need to fix problems faster, reduce escalations, and support users with confidence.

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Customer Service Excellence
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What you'll learn

Building a customer-focused sales value proposition
Structuring an effective elevator pitch using key buying questions
Targeting the right customers to improve sales efficiency
Managing time to focus on activities that drive revenue
Identifying and avoiding common sales mistakes.

Outcomes & objectives:

1.Develop a clear and compelling sales value proposition from the customer’s perspective
2.Create and deliver an effective elevator pitch tailored to their product or service
3.Identify and target customer segments most likely to purchase
4.Apply time management strategies to prioritize high-value sales activities
5.Recognize and avoid common sales pitfalls that hinder performance.