Train Your Team. Certify Faster. Grow Smarter.
Give your team unlimited access to 300+ certification courses, hands-on labs, and real-world exam prep—starting at just $1,500 for 3 seats.
On-demand access, built for busy teams
Skills and role-aligned learning paths
80%+ completion rate with hands-on labs
Turn insights into upskilling
How It Works
With ACI Learning, we've grown our capabilities to the point where we can handle more onboard without delay. It’s a game changer.
Step 1: Compare Plans
Every plan includes
- Video on-demand courses
- Hands-on Skill Labs
- Practice tests
- Knowledge checks
- Progress tracking
- SSO
Starter Best for: Small teams getting started with structured IT training | Core Best for: Growing teams that need more seats and content flexibility | Growth Best for: Mid-sized teams that need customization and deeper reporting | Enterprise Best for: Large organizations needing advanced controls and white-label options | |
|---|---|---|---|---|
| Team & Access | ||||
| Learner licenses | 3 | 8 | 9-49 | 50+ |
| Admin licenses | 1 | 1 | Multiple | Multiple |
| Customization | ||||
| Upload your own content | — | |||
| Marketplace add-on courses | Coming soon | Coming soon | ||
| Custom learning pathways | — | — | ||
| Admin & Reporting | ||||
| SSO | ||||
| Progress Tracking | ||||
| Skill Points | ||||
| White-label | — | — | — | |
| Available Bundles | ||||
| HelpDeskPro | ||||
| ITPro | ||||
| Build your own | — | — | ||
| Get Started | Choose Bundle | Choose Bundle | ||
Small teams getting started with structured IT training
Step 2: Pick Your Learning Bundle
Learning BundleHelpDeskPro
Resolve more issues at Tier-1 and deliver better support experiences.
This bundle builds the essential technical, networking, and customer support skills Help Desk teams need to fix problems faster, reduce escalations, and support users with confidence.
Tier–1 troubleshooting that reduces repeat issues
Resolve common hardware, OS, and end–user problems
Apply structured troubleshooting to prevent recurring incidents
Frontline networking support
Troubleshoot wired and wireless connectivity issues
Improve first–call resolution for network–related tickets
Customer support & service skills
Communicate clearly with non–technical or frustrated users
Manage difficult situations with professionalism and empathy
Build trust and set expectations across the support lifecycle
Hands–on, workday–ready training
Practice real Help Desk scenarios in labs before issues hit production
Modular training designed to fit into a real Help Desk workday
Learning BundleITPro
Build deeper IT expertise and solve complex challenges faster.
Give your IT team the edge with expert-led training that builds real-world skills across IT operations, cloud, and cybersecurity—so they’re ready for whatever comes next.
Work-ready IT skills across today’s tech stack
Build skills across teams from foundations to advance IT systems, networking, cloud, and cyber
Stay up to date with evolving tools, technologies, and threats
Confidence in solving real-world technical issues
Practice with real-world scenarios that reinforce critical thinking and troubleshooting
Develop the expertise to keep systems running and prevent downtime
Labs and environments that simulate real work
Hands-on labs deliver practical experience in safe, virtualized environments
Teams can experiment, test, and learn without breaking production
Training designed for long-term impact
Accelerate onboarding, reduce time to effectiveness, and support role transitions
Improve team performance through consistent, on-demand learning
NEW! Foundational & Applied AI Skill Labs
Build real-world AI skills through hands-on labs designed for IT and cybersecurity roles. Practice using AI tools to write prompts, analyze results, automate workflows, and apply security best practices—all in realistic, job-based scenarios.
- Fundamentals of AI Literacy (6 labs)
- AI Applications and Workflow (7 labs)
Available as an add-on to HelpDeskPro or ITPro at checkout
Need more than IT and cyber? Plug into the Marketplace.
Choose from over 18,000 learning modules covering leadership, DEI, Microsoft tools, compliance, and more.
Trusted by Fortune 500 companies
Back-to-back EdTech Breakthrough Award winner
LMS integrations & reporting
Partnered with Skillsoft, BizLibrary, and Cengage
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