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Learning Bundle
ITPro
Includes
- Video Courses
- Skill Labs
- Assessments
Build deeper IT expertise and solve complex challenges faster.
Give your IT team the edge with expert-led training that builds real-world skills across IT operations, cloud, and cybersecurity—so they're ready for whatever comes next.
$2,100
/year
Why Structured IT Training for Employees Is Essential
IT environments are constantly evolving—but without structured training, teams fall behind, increasing risk, downtime, and inefficiencies. Investing in IT training helps organizations:
Reduce downtime by improving system knowledge and troubleshooting
Strengthen security by building foundational cybersecurity awareness
Keep teams current with cloud and modern infrastructure
Improve team confidence and performance across roles
ITPro Is Built for Modern IT Teams
- IT administrators
- Systems and network engineers
- Cybersecurity and cloud professionals
- Team upskilling across multiple IT domains
10x
ROI potential when training is aligned with business goals
57%
Efficiency gains in IT and support roles
23%
Higher employee retention tied to career growth
What's Included in ITPro
Get access to expert-led video courses, hands-on labs, and practice exams across core IT domains—designed to build real-world skills your team can apply immediately.
- IT Operations & SystemsCore infrastructure, systems administration, and troubleshooting skills.
- Cloud & Modern InfrastructureBuild knowledge in cloud platforms, virtualization, and modern environments.
- Cybersecurity FoundationsDevelop practical security skills to reduce risk and protect systems.
- Guided Learning PathsStructured progression across foundational to advanced topics.
Meet Coach Maci: Real-Time AI Coaching Built Into Training
Coach Maci provides in-course, AI-assisted support to help learners understand concepts, reinforce knowledge, and practice skills—without leaving the training environment.
Currently available in CompTIA A+ Core 1 & Core 2, with expansion planned across additional courses.
Hands-On Skill Labs for Real IT Environments
Give your team a safe environment to practice real-world IT tasks before they impact production systems.
- Practice configuring systems, networks, and cloud environments
- Build troubleshooting skills through real-world scenarios
- Reinforce learning through hands-on repetition
- Train safely in secure, isolated environments
NEW! Foundational & Applied AI Skill Labs
Build real-world AI skills through hands-on labs designed for IT and cybersecurity roles. Practice using AI tools to write prompts, analyze results, automate workflows, and apply security best practices—all in realistic, job-based scenarios.
- Fundamentals of AI Literacy (6 labs)
- AI Applications and Workflow (7 labs)
Available as an add-on to HelpDeskPro or ITPro at checkout
Why Teams Invest in ITPro
Structured IT training helps teams stay current, reduce risk, and apply what they learn more effectively.
43% of companies see higher revenue after employee training
27% of companies reduce operational or IT-related costs
63% say training improves job performance
Choose Which Plan Works For You
Compare plans by team size, customization, and organizational features.
Team Size
- Starter
- Up to 3 seats
- Core
- Up to 8 seats
- Growth
- 9–49 seats
- Enterprise
- 50+ seats
Best For
- Starter
- Small SMB teams & entry-level MSP technicians
- Core
- Growing teams building core IT skills
- Growth
- Mid-sized teams focused on compliance & auditing
- Enterprise
- Large organizations needing white-label & advanced admin controls
Includes
- Starter
- Video courses, Skill Labs and assessments
- Core
- Video courses, Skill Labs and assessments
- Growth
- Video courses, Skill Labs and assessments
- Enterprise
- Video courses, Skill Labs and assessments
Content Flexibility
- Starter
- Standard library only
- Core
- Upload your own content
- Growth
- Upload content + custom pathways
- Enterprise
- Custom pathways at enterprise scale
SSO
- Starter
- Included
- Core
- Included
- Growth
- Included
- Enterprise
- Included
Analytics
- Starter
- Included
- Core
- Included
- Growth
- Included
- Enterprise
- Included
Branding
- Starter
- —
- Core
- —
- Growth
- —
- Enterprise
- White-label
Get Started
Starter
Core
Growth
Enterprise
Why IT Leaders Choose ACI Learning
- CIOs
- IT & Cybersecurity Leaders
- Learning & Development Managers
Built for Modern IT Teams
A complete IT training platform for certification preparation, hands-on labs, compliance, and team skill development.
Structured learning paths with role-tailored video courses
Skills and career growth tracking with the Learner Dashboard
Learning validation with hands-on labs and assessments
Incentivized continuous learning with Skill Points
Frequently Asked Questions
ITPro is a scalable learning bundle for IT teams, providing hands-on training in system administration, networking, cybersecurity, and more. It's designed to advance Tier 2/3 technicians with labs, certification prep, and soft skills for real-world confidence — all in one bundle starting at $2,100/year.
