Team
IT Operations Training
Team-wide training for IT Operations across 5 role-based departments.
- 72 Courses
- 137 Skill Labs
- 11 Assessments
- 10+ Certifications
Beginner / Intermediate / Advanced
Build the capabilities your IT Operations team needs. This hub brings together role-based training across Help Desk / IT Support, Network Engineering / NOC, Systems Administration, Linux Administration, Database Administration, mapped to the skills and certifications each function relies on.
Topics…
- AWS
- Active Directory
- Audit analytics
- Big Data
- CCNA
- CCNP
- COSO
- Cisco IOS
- Cloud governance
- Cloud networking
- Cloud security
- Computing basics
- Data analytics
- Data mining
- Data visualization
- Databases
Departments on This Team…
Skills…
- Active Directory / Entra ID
- Big data platforms
- Business intelligence
- Cloud administration
- Cloud security
- Containers & Kubernetes
- Cost & workload management
- Customer service & ticketing
- Data analysis
- Data analytics for auditors
- Data visualization
- Endpoint management (Intune)
- Endpoint security basics
- Fraud detection & prevention
Where to Start…
Beginner
AZ-800: Administering Windows Server Hybrid Core Infrastructure
Cisco CCNA (200-301) v1.1
Cisco CCNA (200-301)
Hands-on with SCCM
Intermediate
CompTIA Network+ (N10-009)
MD-102: Endpoint Administrator
CompTIA Linux+ (XK0-006)
LPIC-1 Linux Administrator (101-500)
Advanced
VMware VCP-DCV (Updated for vSphere 7)
AZ-801: Configuring Windows Server Hybrid Advanced Services
LPIC-2 Linux Engineer (202-450)
LPIC-2 Linux Engineer (201-450)
Explore the Full IT Operations Training Library
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Purchase Options
Team Plan
ITPro Core Plan for myACI
The Complete IT & Cybersecurity Library
300+ certification courses, hands-on Skill Labs, practice exams, pathways, Coach Maci, and AI Labs — managed in myACI.
- Skill Labs
- Practice Exams
- AI Labs
$700/seat/year
Bulk pricing $625/seat
Team Plan
HelpDeskPro Core Plan for myACI
Technical + Soft-Skill Training for Support
CompTIA A+ and Network+ training plus 50+ customer-service and soft-skill micro-courses and Help Desk labs.
- A+ / Network+
- Soft Skills
- Help Desk Labs
$500/seat/year
Bulk pricing $450/seat
Free Trial
10 Day Free Trial for myACI
Try ITPro + HelpDeskPro With Your Team
Full access to the ITPro and HelpDeskPro libraries in myACI for 10 days — see the labs, reporting, and pathways before you buy.
- ITPro
- HelpDeskPro
- myACI Reporting
Free for 10 days