Team

IT Operations Training

Team-wide training for IT Operations across 5 role-based departments.

  • 72 Courses
  • 137 Skill Labs
  • 11 Assessments
  • 10+ Certifications
Beginner / Intermediate / Advanced

Build the capabilities your IT Operations team needs. This hub brings together role-based training across Help Desk / IT Support, Network Engineering / NOC, Systems Administration, Linux Administration, Database Administration, mapped to the skills and certifications each function relies on.

Topics…

  • AWS
  • Active Directory
  • Audit analytics
  • Big Data
  • CCNA
  • CCNP
  • COSO
  • Cisco IOS
  • Cloud governance
  • Cloud networking
  • Cloud security
  • Computing basics
  • Data analytics
  • Data mining
  • Data visualization
  • Databases

Departments on This Team…

Skills…

  • Active Directory / Entra ID
  • Big data platforms
  • Business intelligence
  • Cloud administration
  • Cloud security
  • Containers & Kubernetes
  • Cost & workload management
  • Customer service & ticketing
  • Data analysis
  • Data analytics for auditors
  • Data visualization
  • Endpoint management (Intune)
  • Endpoint security basics
  • Fraud detection & prevention

Where to Start…

Beginner

AZ-800: Administering Windows Server Hybrid Core Infrastructure
Cisco CCNA (200-301) v1.1
Cisco CCNA (200-301)
Hands-on with SCCM

Intermediate

CompTIA Network+ (N10-009)
MD-102: Endpoint Administrator
CompTIA Linux+ (XK0-006)
LPIC-1 Linux Administrator (101-500)

Advanced

VMware VCP-DCV (Updated for vSphere 7)
AZ-801: Configuring Windows Server Hybrid Advanced Services
LPIC-2 Linux Engineer (202-450)
LPIC-2 Linux Engineer (201-450)

Explore the Full IT Operations Training Library

Showing 1 to 18 of 74
  • COURSECompTIA A+ Core 2 (220-1202)LABSBeginner4h 47m
  • COURSECompTIA A+ Core 1 (220-1201)LABSBeginner4h 23m
  • COURSECompTIA Network+ (N10-009)LABSIntermediate34h 9m
  • COURSEWindows Server Sandbox EnvironmentsLABSBeginner1m
  • COURSECisco CCNA (200-301) v1.1LABSBeginner21h 9m
  • COURSECisco CCNA (200-301)LABSBeginner20h 12m
  • COURSECisco CCNP Enterprise ENCOR (350-401)LABSBeginner16h 9m
  • COURSECompTIA Tech+ (FC0-U71)LABSBeginner4h 23m
  • COURSECompTIA Linux+ (XK0-006)LABSIntermediate17h 39m
  • COURSECompTIA Server+ (SK0-005)LABSBeginner13h 39m
  • COURSEHands-on with Windows Server 2019LABSBeginner7h 25m
  • COURSEMD-102: Endpoint AdministratorLABSIntermediate23h 14m
  • COURSENetworking FundamentalsLABSBeginner7h 43m
  • COURSEApple Certified Support Professional macOS 11Intermediate11h 58m
  • COURSEAutomation and ProgrammabilityBeginner1h 10m
  • COURSEAZ-800: Administering Windows Server Hybrid Core InfrastructureBeginner28h 24m
  • COURSEAZ-801: Configuring Windows Server Hybrid Advanced ServicesAdvanced14h 55m
  • COURSEBecoming a Linux Power UserBeginner8h 41m

Purchase Options

Team Plan

ITPro Core Plan for myACI

The Complete IT & Cybersecurity Library
ITPro Core Plan for myACI

300+ certification courses, hands-on Skill Labs, practice exams, pathways, Coach Maci, and AI Labs — managed in myACI.

  • Skill Labs
  • Practice Exams
  • AI Labs
$700/seat/year
Bulk pricing $625/seat
Team Plan

HelpDeskPro Core Plan for myACI

Technical + Soft-Skill Training for Support
HelpDeskPro Core Plan for myACI

CompTIA A+ and Network+ training plus 50+ customer-service and soft-skill micro-courses and Help Desk labs.

  • A+ / Network+
  • Soft Skills
  • Help Desk Labs
$500/seat/year
Bulk pricing $450/seat
Free Trial

10 Day Free Trial for myACI

Try ITPro + HelpDeskPro With Your Team
10 Day Free Trial for myACI

Full access to the ITPro and HelpDeskPro libraries in myACI for 10 days — see the labs, reporting, and pathways before you buy.

  • ITPro
  • HelpDeskPro
  • myACI Reporting
Free for 10 days