AI Literacy & Fundamentals
AI Fundamentals for Every Tech Professional
- 2 Courses
- 23 Skill Labs
- 1 Certification
The AI baseline every technical professional needs before using AI at work.
Understand how AI and generative AI actually work, where they fall short, and how to use them responsibly at work. Anchored by the AI Essentials course and hands-on literacy labs, this is the foundation every technical professional needs before using AI on the job.
Before anyone reaches for an AI tool, they need to know what it is and where it breaks. This training builds that baseline — core AI and generative-AI concepts, mental models, evaluating outputs for bias and hallucination, and responsible, ethical use — through the AI Essentials course and its Foundational AI Literacy labs like Fundamentals of AI, Everyday AI Productivity, and AI Ethics in Action. Learners don't just watch; they practice. Included with ITPro — learn online, on your schedule.
Topics…
- AI literacy
- Generative AI
- Responsible AI
- Prompt engineering
- AI productivity
- AI ethics
- Workflow automation
- Decision support
- CompTIA SecAI+
- AI security
- AI threat modeling
- Prompt injection
- Adversarial ML
- AI governance
Objectives…
- Use an AI assistant to complete a guided workplace task
- Evaluate AI outputs for bias, accuracy, and gaps
- Document data-security considerations for the scenario
- Summarize and draft a work artifact with AI
- Validate the output for accuracy and completeness
- Redact or protect sensitive data in the workflow
- Audit a set of AI outputs for bias and misinformation
Skills…
- AI literacy & mental models
- Evaluating AI outputs for bias
- Accuracy & hallucinations
- Responsible & ethical AI use
- Prompt design fundamentals
- Everyday AI productivity (summarizing
- Drafting
- Planning)
- AI-assisted research & decision support
- Conceptual AI workflow automation
- AI concepts
- Models & lifecycle in security contexts
- AI threat modeling (OWASP
- MITRE ATLAS
- MIT AI Risk)
- Securing AI models
Where to Start…
Beginner
Intermediate
Advanced
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Build AI skills that move your career forward
ITPro now includes AI training designed for technical learners. Develop foundational AI literacy and build confidence with the AI skills becoming more relevant across IT support, cybersecurity, cloud, and systems roles. AI Courses with hands-on Skill Labs, where you practice real AI workflows, are available only with ITPro Premium subscriptions.
• Fundamentals of AI Literacy
• Analyzing AI Outputs
• AI Applications and Workflow
• Automating Repetitive Workflows
• Prompting for IT Tasks
• Applying AI Security Best Practices
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