Project & Service Management
Lead Projects and Deliver IT Services
- 55 Courses
- 25 Skill Labs
- 19 Assessments
- 9 CPE Courses
- 9 Certifications
Turn practitioners into the leaders who plan, deliver, and run IT.
Move from doing the work to leading it. Build in-demand delivery and service-management skills with training aligned to PMP, CAPM, Agile, Scrum, and ITIL—so you can plan, deliver, and run IT at scale, all online and on your schedule.
Technical skill gets you in; delivery and service skills move you up. ACI's Project & Service Management training builds the disciplines that run modern IT organizations — project management toward PMP and CAPM, Agile and Scrum ways of working, and ITIL service management — so you can plan, deliver, and operate at scale. It's the ideal bridge from doing the work to leading it. Included with ITPro — learn online, on your schedule.
Topics…
- Governance
- Agile
- Itil
- Pmi
- Comptia
- Isaca
- Pmp
- Project
Objectives…
- Deliver projects on time and on budget
- Lead agile and service-management practices
- Pass PMP, CAPM, and ITIL 4
- Qualify for Project Coordinator, Project Manager, and Service Manager roles
- Develop technicians into team leads and managers
- Improve team collaboration and customer satisfaction
- Round out technical training with business skills
Inside This Learning Area…
Skills…
- Governance
- Agile
- Pmi
- Comptia
- Isaca
- Itil
- Pmp
- Project
Where to Start…
Beginner
Intermediate
Advanced
Explore the Full Project & Service Management Library
- COURSEUsing Risk Assessment to Build Individual Audit Programs: Assessing and Categorizing RisksCPEsAdvanced3h 35m
- COURSEUsing Risk Assessment to Build Individual Audit Programs: Risk Assessments and Strategic PlansCPEsAdvanced2h 42m
- COURSEUsing Risk Assessment to Build Individual Audit Programs: Risk-Based Audit Reports and Corrective Action PlansCPEsAdvanced4h 19m
- COURSEUsing Risk Assessment to Build Individual Audit Programs: Using Data Analytics and Risk-Based Audit ProgramsCPEsAdvanced3h 0m
- COURSEIntroduction to Programming Using PythonLABSBeginner9h 41m
- COURSEMicrosoft Azure Administrator (AZ-104)LABSAll Levels27h 21m
- COURSEMD-102: Endpoint AdministratorLABSIntermediate23h 14m
- COURSEAccredited Agile Project Management Foundation (Scrum)Beginner11h 2m
- COURSEAccredited Agile Roles - Product OwnerBeginner4h 41m
- COURSEAccredited Agile Scrum MasterAdvanced13h 3m
- COURSEAccredited AgileSHIFTBeginner8h 37m
- COURSEAccredited DevOps FoundationBeginner7h 37m
- COURSEAccredited ISO/IEC 20,000:2018Beginner8h 30m
- COURSEAccredited DevOps ProfessionalIntermediate13h 10m
- COURSEAccredited Management of Risk® PractitionerAll Levels—
- COURSEAccredited SIAM FoundationBeginner18h 34m
- COURSEAccredited VeriSM FoundationBeginner14h 39m
- COURSEAccredited VeriSM ProfessionalIntermediate19h 48m
Purchase Options
Technical skill gets you in; delivery skills move you up. ITPro's PMP, Agile, and ITIL-aligned training helps you lead projects and run services with confidence — online, on your schedule.
ITPro Premium Annual
The full ITPro library plus hands-on Skill Labs, AI Labs, and Coach Maci — everything you need to launch or advance your career.
- Video Courses
- Skill Labs
- Practice Exams
ITPro Standard Annual
The on-demand ITPro video library with practice exams and learning pathways — build foundational IT skills at your own pace.
- Video Courses
- Practice Exams
ITPro Premium Monthly
Everything in Premium — courses, Skill Labs, and AI Labs — billed monthly. Cancel anytime.
- Video Courses
- Skill Labs
- AI Labs