Business & Professional Skills
Build the Skills That Make Teams Work
- 63 Courses
- 16 Assessments
- 16 CPE Courses
The durable, human skills that round out a technical workforce.
Round out technical expertise with the professional skills every workplace needs—leadership, communication, productivity, and compliance. Flexible online training helps individuals grow and teams perform, on any schedule.
Technical teams don't work in a vacuum — they lead, communicate, sell, and stay compliant. ACI's Business & Professional Skills training covers the durable, human skills that round out any workforce: leadership and management, Microsoft Office and productivity, communication and soft skills, and sales and service. For business buyers it's. Included with ITPro — learn online, on your schedule.
Topics…
- Officeprotv
- Microsoft
- Microsoft Office Excel
- Microsoft Office Outlook
- Microsoft Office PowerPoint
- Microsoft Office Teams
- Microsoft Office Word
Objectives…
- Develop technicians into team leads and managers
- Improve team collaboration and customer satisfaction
- Round out technical training with business skills
- Strengthen the human skills that complement technical expertise
- Analyze and visualize data for decisions
- Apply analytics to audit and security work
- Master Power BI, SQL, and Splunk
Inside This Learning Area…
Skills…
- Communication & collaboration
- Customer service excellence
- Leadership & management
- Microsoft Office proficiency
- Professional development
- Time & productivity management
- Officeprotv
- Big data platforms
- Business intelligence
- Data analysis
- Data analytics for auditors
Where to Start…
Beginner
Intermediate
Advanced
Explore the Full Business & Professional Skills Library
- COURSECybersecurity Audit School: Asset ManagementCPEsIntermediate1h 7m
- COURSEIntroduction to Information Security: CommunicationCPEsBeginner1h 41m
- COURSEIntroduction to Information Security: Risk Management and AssuranceCPEsBeginner3h 22m
- COURSEAccess 2016 EssentialsBeginner12h 54m
- COURSEAccredited Agile Project Management Foundation (Scrum)Beginner11h 2m
- COURSEAccredited Agile Roles - Product OwnerBeginner4h 41m
- COURSEAccredited Agile Scrum MasterAdvanced13h 3m
- COURSEAccredited AgileSHIFTBeginner8h 37m
- COURSEAccredited DevOps FoundationBeginner7h 37m
- COURSEAccredited ISO/IEC 20,000:2018Beginner8h 30m
- COURSEAccredited DevOps ProfessionalIntermediate13h 10m
- COURSEAccredited Management of Risk® PractitionerAll Levels—
- COURSEAccredited SIAM FoundationBeginner18h 34m
- COURSEAccredited VeriSM FoundationBeginner14h 39m
- COURSEAccredited VeriSM ProfessionalIntermediate19h 48m
- COURSEBeyond TechBeginner1h 15m
- COURSEBuilding A Performance Driven Agile TeamBeginner2h 29m
- COURSECertified Associate in Project Management (CAPM)Intermediate15h 5m
Purchase Options
Round out your technical expertise with the professional skills employers value — leadership, communication, and productivity — through flexible online training you can fit around your schedule.
ITPro Premium Annual
The full ITPro library plus hands-on Skill Labs, AI Labs, and Coach Maci — everything you need to launch or advance your career.
- Video Courses
- Skill Labs
- Practice Exams
ITPro Standard Annual
The on-demand ITPro video library with practice exams and learning pathways — build foundational IT skills at your own pace.
- Video Courses
- Practice Exams
ITPro Premium Monthly
Everything in Premium — courses, Skill Labs, and AI Labs — billed monthly. Cancel anytime.
- Video Courses
- Skill Labs
- AI Labs