IT Support Pathways

CompTIA A+ certified professionals are proven problem solvers who keep critical business technology running. They support a broad range of core technologies, including operating systems, cybersecurity…

CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies, ranging from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world. This course is designed to prepare you for the CompTIA A+ Core 1 (220-1201) certification exam and provides a comprehensive curriculum aligned with official CompTIA objectives to ensure your success.

In this course, the viewer will learn the following, design and implement functional networks as well as configuring, managing, and maintaining essential network devices. They will also look at variou…

The CompTIA Cloud+ certification show introduce you to the concepts of cloud-based solutions as part of your IT infrastructure. You will need skills that will allow them to deploy, optimize and protec…

CompTIA Tech+ is designed to validate foundational IT knowledge for advanced end users and early-career professionals entering the tech field. It provides a broad understanding of essential IT concept…

In this series the learner will be introduced to concepts in cybersecurity, such as the core principles of security, wired and wireless network security. The learner will explore topics like operating…

Apple Certified Support Professional (ACSP) certification confirms the candidate's understanding of macOS's core functionality as well as having the ability to configure key services, perform basic tr…

Apple Certified Support Professional (ACSP) certification confirms the candidate's understanding of macOS's core functionality as well as having the ability to configure key services, perform basic tr…

As the title suggests this series looks at customer service skills, specifically for those in a technical role. This series explores the world of interpersonal skills, as well as principles for effect…

This is a non-technical course designed for every end user. Our experts explain very common security topics that are critical to be aware of in today’s work environment, but explains in the “end-users…

In this series you will take a journey through the process of building a personal computer. You will discover how to determine which PC build is right for you as well as how to define and adhere to a …

The PC Maintenance 2020 course is designed with the average non-technical user in mind. The goal of this course is to demystify the language of basic PC maintenance, while empowering the viewer with t…

This course is designed to help bring new employees up to speed on the various IT security issues facing companies to day. Its primary use is intended to be as an instructional video shown during the …