IT Support Pathway
IT Support – Novice
IT Support learning pathway — Novice level
- 10 Courses
- 43 Skill Labs
- 1 Assessment
- 1 Certification
Beginner
Build reliable Tier-1 proficiency: image and secure endpoints, fix issues, document and communicate.
Topics…
- PC hardware
- Windows
- macOS
- Linux basics
- Troubleshooting
- Mobile devices
- Help desk
- Foundation Skills
- Entry Level IT - Novice
- CompTIA
- Desktop Support - Novice
- DoD 8570
- Digital literacy
- SIEM
- Zero Trust
- Phishing & social engineering
Skills…
- Ransomware
- Threat hunting
- Cloud security
- A+
- Most Popular
- Leadership
- Communication
- Security Skills
- Network defense
- Digital forensics
- Desktop Support - Advanced
- Cloud Technology - Novice
- Cloud Technology Skills
- Virtualization Technology - Novice
- Microsoft Azure
- AWS
Where to Start…
Beginner
CompTIA Cloud+ (CV0-003)
Security Fundamentals
CompTIA A+ Core 2 (220-1202)
CompTIA Tech+ (FC0-U71)
Intermediate
CompTIA Network+ (N10-008)
Apple Certified Support Professional macOS 11
Explore the Full IT Support – Novice Library
Showing 1 to 10 of 10
- COURSECompTIA A+ Core 1 (220-1201)LABSPRACTICE EXAMSBeginner4h 23m
- COURSECompTIA A+ Core 2 (220-1202)LABSBeginner4h 47m
- COURSECompTIA Tech+ (FC0-U71)LABSBeginner4h 23m
- COURSECompTIA Cloud+ (CV0-003)LABSBeginner23h 6m
- COURSESecurity FundamentalsLABSBeginner7h 2m
- COURSECustomer Service Skills for TechiesBeginner10h 29m
- COURSEHands-on PC Build - From the BenchBeginner3h 36m
- COURSEPC Maintenance 2020Beginner3h 34m
- COURSEEnd User Security AwarenessBeginner3h 4m
- COURSESecurity Awareness OnboardingBeginner39m
HOW TO PURCHASE
Which Option Is Right for You?
Two questions. That's the whole decision.
1 · What do you want?
2 · Hands-on labs & practice exams?
ITPro Premium
BEST MATCHEverything in Standard plus Skill Labs and practice exams.
$579/yr
or $59/mo — annual saves 18%
ITPro Standard
Entire ITPro video library — every pathway. No labs or practice exams.
$379/yr
or $39/mo — annual saves 19%
One Goal, One Price
Courses, labs & practice exams for one CompTIA track.
$179–299/yr
A+ $179 · Network+ $249 · Security+ $299
Got FAQs? We’ve Got Answers.
Build reliable Tier-1 proficiency: image and secure endpoints, fix issues, document and communicate. Topics include PC hardware, Windows, macOS, Linux basics, Troubleshooting, Mobile devices, Help desk and Foundation Skills.
The ACI Learning catalog includes 10 on-demand courses, 43 hands-on Skill Labs and 1 assessments and practice exams for IT Support – Novice, at beginner levels. All courses are self-paced and available on demand.
IT Support – Novice courses help prepare for certifications including CompTIA A+ | CompTIA Tech+. Courses with practice exams help you check readiness before you sit the exam.
Of the 10 IT Support – Novice courses, 10 in ITPro and 2 in the CompTIA Certification Bundles are included. Every subscription includes on-demand video courses, and ITPro Premium adds hands-on Skill Labs and practice exams. Compare training bundles.