Project & Service Management
Lead Projects and Deliver IT Services
- 46 Courses
- 25 Skill Labs
- 11 Assessments
- 9 Certifications
Turn practitioners into the leaders who plan, deliver, and run IT.
Move from doing the work to leading it. Build in-demand delivery and service-management skills with training aligned to PMP, CAPM, Agile, Scrum, and ITIL—so you can plan, deliver, and run IT at scale, all online and on your schedule.
Technical skill gets you in; delivery and service skills move you up. ACI's Project & Service Management training builds the disciplines that run modern IT organizations — project management toward PMP and CAPM, Agile and Scrum ways of working, and ITIL service management — so you can plan, deliver, and operate at scale. It's the ideal bridge from doing the work to leading it. Delivered in myACI with hands-on labs and admin reporting.
Topics…
- Governance
- Agile
- Itil
- Pmi
- Comptia
- Isaca
- Pmp
- Project
Objectives…
- Deliver projects on time and on budget
- Lead agile and service-management practices
- Pass PMP, CAPM, and ITIL 4
- Qualify for Project Coordinator, Project Manager, and Service Manager roles
- Develop technicians into team leads and managers
- Improve team collaboration and customer satisfaction
- Round out technical training with business skills
Inside This Learning Area…
Skills…
- Governance
- Agile
- Pmi
- Comptia
- Isaca
- Itil
- Pmp
- Project
Where to Start…
Beginner
Intermediate
Advanced
Explore the Full Project & Service Management Library
- COURSEIntroduction to Programming Using PythonLABSBeginner9h 41m
- COURSEMicrosoft Azure Administrator (AZ-104)LABSAll Levels27h 21m
- COURSEMD-102: Endpoint AdministratorLABSIntermediate23h 14m
- COURSEAccredited Agile Project Management Foundation (Scrum)Beginner11h 2m
- COURSEAccredited Agile Roles - Product OwnerBeginner4h 41m
- COURSEAccredited Agile Scrum MasterAdvanced13h 3m
- COURSEAccredited AgileSHIFTBeginner8h 37m
- COURSEAccredited DevOps FoundationBeginner7h 37m
- COURSEAccredited ISO/IEC 20,000:2018Beginner8h 30m
- COURSEAccredited DevOps ProfessionalIntermediate13h 10m
- COURSEAccredited Management of Risk® PractitionerAll Levels—
- COURSEAccredited SIAM FoundationBeginner18h 34m
- COURSEAccredited VeriSM FoundationBeginner14h 39m
- COURSEAccredited VeriSM ProfessionalIntermediate19h 48m
- COURSEAutomation and ProgrammabilityBeginner1h 10m
- COURSEAZ-500: Microsoft Azure Security TechnologiesAdvanced15h 6m
- COURSEAZ-800: Administering Windows Server Hybrid Core InfrastructureBeginner28h 24m
- COURSEAZ-801: Configuring Windows Server Hybrid Advanced ServicesAdvanced14h 55m
Purchase Options
Projects slip and services break without the right practices. myACI standardizes how your organization delivers and operates IT — PMP, Agile, and ITIL — so teams ship on time and run services that scale.
ITPro Core Plan for myACI
300+ certification courses, hands-on Skill Labs, practice exams, pathways, Coach Maci, and AI Labs — managed in myACI.
- Skill Labs
- Practice Exams
- AI Labs
HelpDeskPro Core Plan for myACI
CompTIA A+ and Network+ training plus 50+ customer-service and soft-skill micro-courses and Help Desk labs.
- A+ / Network+
- Soft Skills
- Help Desk Labs
10 Day Free Trial for myACI
Full access to the ITPro and HelpDeskPro libraries in myACI for 10 days — see the labs, reporting, and pathways before you buy.
- ITPro
- HelpDeskPro
- myACI Reporting