Project & Service Management
Lead Projects and Deliver IT Services
- 46 Courses
- 25 Skill Labs
- 11 Assessments
- 9 Certifications
Turn practitioners into the leaders who plan, deliver, and run IT.
Move from doing the work to leading it. Build in-demand delivery and service-management skills with training aligned to PMP, CAPM, Agile, Scrum, and ITIL—so you can plan, deliver, and run IT at scale, all online and on your schedule.
Technical skill gets you in; delivery and service skills move you up. ACI's Project & Service Management training builds the disciplines that run modern IT organizations — project management toward PMP and CAPM, Agile and Scrum ways of working, and ITIL service management — so you can plan, deliver, and operate at scale. It's the ideal bridge from doing the work to leading it. Delivered in myACI with hands-on labs and admin reporting.
Topics…
- Governance
- Agile
- Itil
- Pmi
- Comptia
- Isaca
- Pmp
- Project
Objectives…
- Deliver projects on time and on budget
- Lead agile and service-management practices
- Pass PMP, CAPM, and ITIL 4
- Qualify for Project Coordinator, Project Manager, and Service Manager roles
- Develop technicians into team leads and managers
- Improve team collaboration and customer satisfaction
- Round out technical training with business skills
Inside This Learning Area…
Skills…
- Governance
- Agile
- Pmi
- Comptia
- Isaca
- Itil
- Pmp
- Project
Where to Start…
Beginner
Intermediate
Advanced
Explore the Full Project & Service Management Library
- COURSEMicrosoft Azure Administrator (AZ-104)LABSPRACTICE EXAMSAll Levels27h 21m
- COURSEMD-102: Endpoint AdministratorLABSPRACTICE EXAMSIntermediate23h 14m
- COURSEAZ-800: Administering Windows Server Hybrid Core InfrastructurePRACTICE EXAMSBeginner28h 24m
- COURSEProject Management Professional Prep - 2021PRACTICE EXAMSIntermediate21h 47m
- COURSEDesigning Microsoft Azure Infrastructure Solutions (AZ-305)PRACTICE EXAMSAdvanced18h 45m
- COURSECompTIA Project+ (PK0-005)PRACTICE EXAMSBeginner15h 28m
- COURSEAZ-500: Microsoft Azure Security TechnologiesPRACTICE EXAMSAdvanced15h 6m
- COURSECertified Associate in Project Management (CAPM)PRACTICE EXAMSIntermediate15h 5m
- COURSEAZ-801: Configuring Windows Server Hybrid Advanced ServicesPRACTICE EXAMSAdvanced14h 55m
- COURSEDeveloping Solutions for Microsoft Azure (AZ-204)PRACTICE EXAMSBeginner14h 25m
- COURSEIntroduction to Programming Using PythonLABSBeginner9h 41m
- COURSEMS-102: Microsoft 365 AdministratorPRACTICE EXAMSIntermediate9h 39m
- COURSEManaging Microsoft Teams (MS-700)Beginner31h 3m
- COURSEAccredited VeriSM ProfessionalIntermediate19h 48m
- COURSEAccredited SIAM FoundationBeginner18h 34m
- COURSEPMI Agile Certified Practitioner (PMI-ACP)Intermediate17h 38m
- COURSESC-300: Microsoft Identity and Access AdministratorIntermediate16h 1m
- COURSEAccredited VeriSM FoundationBeginner14h 39m
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Two questions. Live per-seat pricing.
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