IT Fundamentals & Support

Digital Literacy

Go Deep on Digital Literacy

  • 1 Course
  • 1 Skill Lab
  • 2 Certifications
Beginner
IT Fundamentals & Support DetailsView All Courses

Focused, job-ready Digital Literacy skills.

Build job-ready Digital Literacy skills with expert-led, hands-on training. Practice in real Skill Labs and prep for Tech+ (FC0-U71), and learn online at your own pace — part of ACI's IT Fundamentals & Support library in ITPro.

Go beyond theory and build practical Digital Literacy skills you can use immediately. This focused IT Fundamentals & Support training pairs expert instruction with hands-on Skill Labs and prep for Tech+ (FC0-U71), so you finish with real, demonstrable capability. Learn online, on your schedule, and apply it directly to your work.

Topics…

  • Computing basics
  • Digital fluency
  • Help desk
  • Linux basics
  • MacOS
  • Mobile devices
  • PC hardware
  • Troubleshooting
  • Windows
  • Digital literacy
  • APIs
  • Automation
  • DevOps
  • Git

Objectives…

  • Break into IT with Help Desk, Desktop Support, and IT Support roles
  • Build the foundation for any IT career
  • Diagnose and resolve everyday hardware and software issues
  • Pass CompTIA Tech+ and A+
  • Add programming to your technical toolkit
  • Automate repetitive IT and audit tasks
  • Build scripts, apps, and automations

Skills…

  • Customer service & ticketing
  • Endpoint security basics
  • Hardware installation & repair
  • Mobile device support
  • Networking basics
  • Operating systems (Windows
  • MacOS
  • Linux)
  • Troubleshooting methodology
  • APIs & integration
  • DevOps & CI/CD
  • Python programming
  • Scripting & automation
  • Software testing

Where to Start…

Beginner

Getting Started with ITPro

Explore the Full Digital Literacy Library

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  • COURSECompTIA Tech+ (FC0-U71)LABSBeginner4h 23m
HOW TO PURCHASE

Which Option Is Right for You?

Two questions. That's the whole decision.

1 · What do you want?
2 · Hands-on labs & practice exams?

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Everything in Standard plus Skill Labs and practice exams.

$579/yr
or $59/mo — annual saves 18%
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ITPro Standard

Entire ITPro video library — every pathway. No labs or practice exams.

$379/yr
or $39/mo — annual saves 19%
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One Goal, One Price

Courses, labs & practice exams for one CompTIA track.

$179–299/yr
A+ $179 · Network+ $249 · Security+ $299
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Build AI skills that move your career forward

ITPro now includes AI training designed for technical learners. Develop foundational AI literacy and build confidence with the AI skills becoming more relevant across IT support, cybersecurity, cloud, and systems roles. AI Courses with hands-on Skill Labs, where you practice real AI workflows, are available only with ITPro Premium subscriptions.

• Fundamentals of AI Literacy

• Analyzing AI Outputs

• AI Applications and Workflow

• Automating Repetitive Workflows

• Prompting for IT Tasks

• Applying AI Security Best Practices

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Use code CYBERMONTH40 at checkout. Offer ends Oct 31, 2026.

Explore ITPro →View AI Courses and Labs →

Got FAQs? We’ve Got Answers.

Focused, job-ready Digital Literacy skills. Topics include Computing basics, Digital fluency, Help desk, Linux basics, MacOS, Mobile devices, PC hardware and Troubleshooting.