Learning Area
Business & Professional Skills
Build the Skills That Make Teams Work
- 97 Courses|
- 3 Assessments
Beginner / Intermediate / Advanced
Showing 1 to 24 of 121
- COURSEAccess 2016 EssentialsBeginner12h 54mCOURSEAccess 2016 EssentialsAccess is the database application within the Microsoft Office suite. Many businesses, large and small, use Access to store large amounts of information. Just like building a strong house, you must ha…OfficeProTVLeadershipCommunicationCustomer serviceMicrosoft 365ProductivityComplianceSalesExcelWordPowerPointOutlook
28 EpisodesBeginner12h 54mView Course
- COURSEAccredited Agile Project Management Foundation (Scrum)Beginner11h 2mCOURSEAccredited Agile Project Management Foundation (Scrum)In this series we explore the concepts of Agile project management and prepare for the Agile Foundation examination accredited by BCS. We start with a downloadable introduction to the services which o…Project ManagementAgileProject-Service Mgmt - NoviceScrumITILPMBOKSix SigmaKanbanRisk managementBusiness analysisLeadershipCommunication27 EpisodesBeginner11h 2mView Course
- COURSEAccredited Agile Roles - Product OwnerBeginner4h 41mCOURSEAccredited Agile Roles - Product OwnerIn this series Jo and Cherokee look at the specific responsibilities and common activities of the Product Owner role in an Agile project. Check out our overview for full content details.AgileProject ManagementScrumITILPMBOKSix SigmaKanbanRisk managementBusiness analysisLeadershipCommunicationCustomer service10 EpisodesBeginner4h 41mView Course
- COURSEAccredited Agile Scrum MasterAdvanced13h 3mCOURSEAccredited Agile Scrum MasterIn this series we expand on our Agile Foundation qualification and look at the specific role of the Scrum Master in Agile project management. We also prepare for the EXIN accredited Agile Scrum Master…Project ManagementAgileProject-Service Mgmt - IntermediateScrumITILPMBOKSix SigmaKanbanRisk managementBusiness analysisInternal auditSOX31 EpisodesAdvanced13h 3mView Course
- COURSEAccredited AgileSHIFTBeginner8h 37mCOURSEAccredited AgileSHIFTIn this series we explore the concepts of the AgileSHIFT approach to transformational project management and prepare for the AgileSHIFT examination accredited by Axelos.AgileGovernanceScrumITILPMBOKSix SigmaKanbanRisk managementBusiness analysisInternal auditSOXCOSO23 EpisodesBeginner8h 37mView Course
- COURSEAccredited DevOps FoundationBeginner7h 37mCOURSEAccredited DevOps FoundationIn this accredited EXIN DevOps Professional series, you’ll learn how to apply the key concepts and principles of DevOps including the Three Ways and the Simian Army. Whether you are a DevOps Engineer,…AgileGovernanceService ManagementScrumITILPMBOKSix SigmaKanbanRisk managementBusiness analysisPythonJavaScript19 EpisodesBeginner7h 37mView Course
- COURSEAccredited ISO/IEC 20,000:2018Beginner8h 30mCOURSEAccredited ISO/IEC 20,000:2018ISO/IEC 20000, often referred to simply as ISO 20000, is the international IT service management (ITSM) standard that enables IT organizations (whether in-house, outsourced, or external) to ensure tha…Service ManagementGovernanceAgileScrumITILPMBOKSix SigmaKanbanRisk managementBusiness analysisInternal auditSOX21 EpisodesBeginner8h 30mView Course
- COURSEAccredited DevOps ProfessionalIntermediate13h 10mCOURSEAccredited DevOps ProfessionalThis accredited series follows the EXIN DevOps Professional syllabus and prepares candidates for the DevOps Professional certification. Learn about the concepts and principles of DevOps including the …AgileService ManagementGovernanceScrumITILPMBOKSix SigmaKanbanRisk managementBusiness analysisPythonJavaScript33 EpisodesIntermediate13h 10mView Course
- COURSEAccredited Management of Risk® PractitionerAll Levels—COURSEAccredited Management of Risk® PractitionerIn the Management of Risk® Practitioner series we explore the application of Management of Risk® Foundation through a deeper understanding of context. Download the case study and exercises contained i…AgileScrumITILPMBOKSix SigmaKanbanRisk managementBusiness analysisInternal auditSOXCOSOFraudAll Levels—View Course
- COURSEAccredited SIAM FoundationBeginner18h 34mCOURSEAccredited SIAM FoundationService Integration and Management (SIAM) is a management methodology for environments where services are sourced from multiple service providers and not just a single service provider. In this series…Service ManagementAgileScrumITILPMBOKSix SigmaKanbanRisk managementBusiness analysisLeadershipCommunicationCustomer service44 EpisodesBeginner18h 34mView Course
- COURSEAccredited VeriSM FoundationBeginner14h 39mCOURSEAccredited VeriSM FoundationWith the VeriSM™ Professional series, you’ll gain the skills to implement VeriSM™ in your organization. In the series, you will explore the impact and implications of digital transformation – for team…Service ManagementAgileScrumITILPMBOKSix SigmaKanbanRisk managementBusiness analysisLeadershipCommunicationCustomer service34 EpisodesBeginner14h 39mView Course
- COURSEAccredited VeriSM ProfessionalIntermediate19h 48mCOURSEAccredited VeriSM ProfessionalThe VeriSM™ Professional series focuses on the skills required to implement VeriSM™ in an organisation. The VeriSM™ Professional series will facilitate understanding of the impact of digital transform…Service ManagementGovernanceAgileScrumITILPMBOKSix SigmaKanbanRisk managementBusiness analysisInternal auditSOX47 EpisodesIntermediate19h 48mView Course
- COURSEBeyond TechBeginner1h 15mCOURSEBeyond TechTech skills aren't the only skills IT Pros need to be successful in the workplace. In this course, Zach Memos and Jo Peacock will walk you through some of the most essential soft skills and their acco…Business Skills15 EpisodesBeginner1h 15mView Course
- COURSEBuilding A Performance Driven Agile TeamBeginner2h 29mCOURSEBuilding A Performance Driven Agile TeamThis is the 5th of 8 courses to help prepare you to take and pass the PMI-ACP exam. In this course you will learn how important it is to have a properly formed team no matter which Agile methodology y…PMI®Project ManagementGovernanceAgileScrumITILPMBOKSix SigmaKanbanRisk managementBusiness analysisInternal audit10 EpisodesBeginner2h 29mView Course
- COURSECertified Associate in Project Management (CAPM)Intermediate15h 5mCOURSECAPMCertified Associate in Project Management (CAPM)This course will help prepare students to take the new Certified Associate in Project Management exam that was updated in January 2023 to match the PMBOK Guide 7th edition as well as incorporate Agile…PMI®AgileProject-Service Mgmt - NoviceEntry Level IT - NoviceProject ManagementScrumITILPMBOKSix SigmaKanbanRisk managementBusiness analysis59 EpisodesIntermediate15h 5mView Course
- COURSECOBIT 2019 FoundationBeginner6h 12mCOURSECOBIT 2019 FoundationCOBIT provides the latest thinking in Enterprise Governance of Information & Technology (EGIT) and is a comprehensive source of guidance, tools, models, and resources to help business leaders achieve …ISACAService ManagementGovernanceAgileScrumITILPMBOKSix SigmaKanbanRisk managementBusiness analysisInternal audit33 EpisodesBeginner6h 12mView Course
- COURSECommunication and Network SecurityBeginner5h 46mCOURSECommunication and Network SecurityCommunication and Network Security dives into secure design principles for networks, covering OSI/TCP/IP models, IPv4/IPv6, and protocols like IPSec, SSH, SSL/TLS. It explores network segmentation (ph…Security SkillsCybersecurity - ExpertSIEMZero TrustPhishing & social engineeringRansomwareThreat huntingCloud securityNetwork defenseDigital forensicsTCP/IPSubnetting24 EpisodesBeginner5h 46mView Course
- COURSECompTIA Project+ (PK0-005)Beginner15h 28mCOURSEPK0-005CompTIA Project+ (PK0-005)The CompTIA Project+ show is for information technology (IT) professionals who need to assist in coordinating projects or manage small projects. A viewer of the show in addition to personal study will…Foundation SkillsCompTIAProject-Service Mgmt - NoviceProject ManagementProject+AgileScrumITILPMBOKSix SigmaKanbanRisk management88 EpisodesBeginner15h 28mView Course
- COURSECustomer Service Skills for TechiesBeginner10h 29mCOURSECustomer Service Skills for TechiesAs the title suggests this series looks at customer service skills, specifically for those in a technical role. This series explores the world of interpersonal skills, as well as principles for effect…Foundation SkillsLeadershipCommunicationCustomer serviceMicrosoft 365ProductivityComplianceSales23 EpisodesBeginner10h 29mView Course
- COURSEDelivering Value in Agile ProjectsBeginner2h 41mCOURSEDelivering Value in Agile ProjectsThis is the third of eight courses in the path to achieving the PMI-Agile Certified Practitioner certification. In this course you will learn more of the principles of Agile that allow companies to pr…PMI®Project ManagementGovernanceAgileScrumITILPMBOKSix SigmaKanbanRisk managementBusiness analysisInternal audit14 EpisodesBeginner2h 41mView Course
- COURSEDetecting and Resolving Problems in AgileBeginner1h 29mCOURSEDetecting and Resolving Problems in AgileAll projects will have problems, and Agile projects are no different. What IS different will be the way Agile methodologies process and handle problems. I’m this course you will see how Scrum, XP, etc…PMI®Project ManagementGovernanceAgileScrumITILPMBOKSix SigmaKanbanRisk managementBusiness analysisInternal audit8 EpisodesBeginner1h 29mView Course
- COURSEExcel 2016 AdvancedAdvanced9h 11mCOURSEExcel 2016 AdvancedExcel 2016 Advanced explores ways to enhance Excel workbooks with topics in analyzing data, collaborating and workbook security, and adding graphical elements. This series covers important Excel funct…OfficeProTVLeadershipCommunicationCustomer serviceMicrosoft 365ProductivityComplianceSalesExcelWordPowerPointOutlook23 EpisodesAdvanced9h 11mView Course
- COURSEExcel 2016 Advanced for MacAdvanced10h 52mCOURSEExcel 2016 Advanced for MacExcel 2016 Advanced for Mac explores ways to enhance Excel workbooks with topics in analyzing data, collaborating and workbook security, and adding graphical elements. This series covers important Exc…OfficeProTVLeadershipCommunicationCustomer serviceMicrosoft 365ProductivityComplianceSalesExcelWordPowerPointOutlook26 EpisodesAdvanced10h 52mView Course
- COURSEExcel 2016 EssentialsBeginner8h 24mCOURSEExcel 2016 EssentialsExcel 2016 is the powerful spreadsheet application in the Office suite. It seems every organization, large and small, uses Excel to organize and analyze data. However, many users are intimidated by Ex…OfficeProTVLeadershipCommunicationCustomer serviceMicrosoft 365ProductivityComplianceSalesExcelWordPowerPointOutlook19 EpisodesBeginner8h 24mView Course