IT Fundamentals & Support

Hardware & Devices

Go Deep on Hardware & Devices

  • 1 Course
Beginner

Focused, job-ready Hardware & Devices skills.

Give your team focused, hands-on Hardware & Devices training. Build practical, job-ready skills, delivered in myACI with labs and reporting so you can see capability grow.

Equip your team with practical Hardware & Devices skills that transfer to the job. This focused IT Fundamentals & Support training pairs expert instruction with hands-on Skill Labs, delivered in myACI with admin reporting so you can track readiness across the team.

Topics…

  • Digital literacy
  • Help desk
  • Linux basics
  • MacOS
  • Mobile devices
  • PC hardware
  • Troubleshooting
  • Windows
  • Peripherals
  • Preventive maintenance
  • Troubleshooting methodology
  • Computing basics
  • Digital fluency
  • Cloud security

Objectives…

  • Break into IT with Help Desk, Desktop Support, and IT Support roles
  • Build the foundation for any IT career
  • Diagnose and resolve everyday hardware and software issues
  • Pass CompTIA Tech+ and A+
  • Detect, contain, and remediate real attacks
  • Pass Security+, CySA+, and CISSP
  • Qualify for SOC Analyst, Security Analyst, and Incident Responder roles

Skills…

  • Customer service & ticketing
  • Endpoint security basics
  • Hardware installation & repair
  • Mobile device support
  • Networking basics
  • Operating systems (Windows
  • MacOS
  • Linux)
  • Troubleshooting methodology
  • Data analytics for auditors
  • Governance
  • Risk & compliance
  • Identity & access management
  • Incident response
  • Penetration testing

Where to Start…

Beginner

Hands-on PC Build - From the Bench
PC Maintenance 2020

Explore the Full Hardware & Devices Library

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  • COURSEHands-on PC Build - From the BenchBeginner3h 36m

Purchase Options

When your team needs Hardware & Devices skills, myACI delivers. Focused, hands-on Hardware & Devices training — with labs and progress reporting to prove readiness, all in the platform your team already uses.

Team Plan

ITPro Core Plan for myACI

The Complete IT & Cybersecurity Library
ITPro Core Plan for myACI

300+ certification courses, hands-on Skill Labs, practice exams, pathways, Coach Maci, and AI Labs — managed in myACI.

  • Skill Labs
  • Practice Exams
  • AI Labs
$700/seat/year
Bulk pricing $625/seat
Team Plan

HelpDeskPro Core Plan for myACI

Technical + Soft-Skill Training for Support
HelpDeskPro Core Plan for myACI

CompTIA A+ and Network+ training plus 50+ customer-service and soft-skill micro-courses and Help Desk labs.

  • A+ / Network+
  • Soft Skills
  • Help Desk Labs
$500/seat/year
Bulk pricing $450/seat
Free Trial

10 Day Free Trial for myACI

Try ITPro + HelpDeskPro With Your Team
10 Day Free Trial for myACI

Full access to the ITPro and HelpDeskPro libraries in myACI for 10 days — see the labs, reporting, and pathways before you buy.

  • ITPro
  • HelpDeskPro
  • myACI Reporting
Free for 10 days