IT Fundamentals & Support

Digital Literacy

Go Deep on Digital Literacy

1 Course
1 Skill Lab
1 Assessment
2 Certifications

Beginner

Focused, job-ready Digital Literacy skills.

Give your team focused, hands-on Digital Literacy training. Build practical, job-ready skills and prep for Tech+ (FC0-U71), delivered in myACI with labs and reporting so you can see capability grow.

Equip your team with practical Digital Literacy skills that transfer to the job. This focused IT Fundamentals & Support training pairs expert instruction with hands-on Skill Labs and prep for Tech+ (FC0-U71), delivered in myACI with admin reporting so you can track readiness across the team.

Topics…

Computing basics
Digital fluency
Help desk
Linux basics
MacOS
Mobile devices
PC hardware
Troubleshooting
Windows
Digital literacy
APIs
Automation
DevOps
Git

Objectives…

Break into IT with Help Desk, Desktop Support, and IT Support roles
Build the foundation for any IT career
Diagnose and resolve everyday hardware and software issues
Pass CompTIA Tech+ and A+
Add programming to your technical toolkit
Automate repetitive IT and audit tasks
Build scripts, apps, and automations

Skills…

Customer service & ticketing
Endpoint security basics
Hardware installation & repair
Mobile device support
Networking basics
Operating systems (Windows
MacOS
Linux)
Troubleshooting methodology
APIs & integration
DevOps & CI/CD
Python programming
Scripting & automation
Software testing

Where to Start…

Beginner

Getting Started with ITPro

Explore the Full Digital Literacy Library

Showing 1 to 1 of 1

COURSECompTIA Tech+ (FC0-U71)LABSBeginner4h 23m
COURSEFC0-U71
CompTIA Tech+ (FC0-U71)
CompTIA Tech+ is designed to validate foundational IT knowledge for advanced end users and early-career professionals entering the tech field. It provides a broad understanding of essential IT concept…
CompTIAFoundation SkillsDesktop Support - NoviceEntry Level IT - NovicePC hardwareWindowsmacOSLinux basicsTroubleshootingMobile devicesHelp deskDigital literacy
37 Episodes
Hands-on Skill Labs
Beginner4h 23m
View Course

Purchase Options

When your team needs Digital Literacy skills, myACI delivers. Focused, hands-on Digital Literacy training and prep for Tech+ (FC0-U71) — with labs and progress reporting to prove readiness, all in the platform your team already uses.

Team Plan