IT Fundamentals & Support

Operating Systems

Build Real Operating Systems Skills

  • 2 Courses
Intermediate

Focused, job-ready Operating Systems skills.

Give your team focused, hands-on Operating Systems training. Build practical, job-ready skills, delivered in myACI with labs and reporting so you can see capability grow.

Equip your team with practical Operating Systems skills that transfer to the job. This focused IT Fundamentals & Support training pairs expert instruction with hands-on Skill Labs, delivered in myACI with admin reporting so you can track readiness across the team.

Topics…

  • Digital literacy
  • Help desk
  • Linux basics
  • MacOS
  • Mobile devices
  • PC hardware
  • Troubleshooting
  • Windows
  • Computing basics
  • Digital fluency
  • Preventive maintenance
  • Troubleshooting methodology
  • Active Directory
  • Group Policy

Objectives…

  • Break into IT with Help Desk, Desktop Support, and IT Support roles
  • Build the foundation for any IT career
  • Diagnose and resolve everyday hardware and software issues
  • Pass CompTIA Tech+ and A+
  • Manage servers, identities, and endpoints at scale
  • Pass MD-102, MS-102, and AZ-800/801
  • Qualify for Systems Administrator and Endpoint Administrator roles

Skills…

  • Customer service & ticketing
  • Endpoint security basics
  • Hardware installation & repair
  • Mobile device support
  • Networking basics
  • Operating systems (Windows
  • MacOS
  • Linux)
  • Troubleshooting methodology
  • Active Directory / Entra ID
  • Endpoint management (Intune)
  • Identity & access administration
  • Patch & configuration management
  • Scripting & automation (PowerShell)

Where to Start…

Intermediate

Apple Certified Support Professional 10.14

Explore the Full Operating Systems Library

Showing 1 to 2 of 2
  • COURSEApple Certified Support Professional 10.14Intermediate16h 39m
  • COURSEApple Certified Support Professional macOS 11Intermediate11h 58m

Purchase Options

When your team needs Operating Systems skills, myACI delivers. Focused, hands-on Operating Systems training — with labs and progress reporting to prove readiness, all in the platform your team already uses.

Team Plan

ITPro Core Plan for myACI

The Complete IT & Cybersecurity Library
ITPro Core Plan for myACI

300+ certification courses, hands-on Skill Labs, practice exams, pathways, Coach Maci, and AI Labs — managed in myACI.

  • Skill Labs
  • Practice Exams
  • AI Labs
$700/seat/year
Bulk pricing $625/seat
Team Plan

HelpDeskPro Core Plan for myACI

Technical + Soft-Skill Training for Support
HelpDeskPro Core Plan for myACI

CompTIA A+ and Network+ training plus 50+ customer-service and soft-skill micro-courses and Help Desk labs.

  • A+ / Network+
  • Soft Skills
  • Help Desk Labs
$500/seat/year
Bulk pricing $450/seat
Free Trial

10 Day Free Trial for myACI

Try ITPro + HelpDeskPro With Your Team
10 Day Free Trial for myACI

Full access to the ITPro and HelpDeskPro libraries in myACI for 10 days — see the labs, reporting, and pathways before you buy.

  • ITPro
  • HelpDeskPro
  • myACI Reporting
Free for 10 days